Reference

Your Account, Your Terms — Clear Rules

When you open an account at bosplay77 login, you're agreeing to a set of rules designed to keep your account secure and your deposits protected.

Account ownership and usePayment methods and withdrawalsAccount closure and data retention
bosplay77 login Your Account, Your Terms — Clear Rules
QUESTIONS ABOUT TERMS

How to Get Help With Your Account Terms

Our support team is here to answer questions about what these terms mean for you.

Live chat Open the chat widget in the lobby during operating hours.
Email support Send your question to our support inbox; include your account number and a clear…
Account settings In the Settings tab of your account, you'll find a 'Dispute' section for reporting…
HOW WE PROTECT YOU

Security, Data and Account Control

Our terms make clear how we handle your data and keep your account safe. All deposits and withdrawals are encrypted end-to-end; your payment details are never stored on our servers.

Data encryption

Every transaction and login session uses SSL encryption. Your DANA, OVO, GoPay and QRIS credentials are processed by the payment provider's secure gateway, not stored by us.

Two-factor authentication

Enable 2FA in Settings to require a verification code from your phone each time you log in from a new device. This extra step stops others from accessing your account even if they know your password.

Account history download

Your complete transaction record — deposits, withdrawals, games played, dates and amounts — is downloadable as a PDF from Statements. Keep it for your personal records or for disputes.

Password recovery

Forgot your login? Use 'Reset Password' on the login page; we'll send a link to your registered email that's valid for 30 minutes. Only you can use it; no one else receives the link.

Session timeout

We automatically log you out after 30 minutes of inactivity for security. If you're on a shared or public device, always log out manually when you're done using your account.

Request your data

Under data-protection law, you can request all personal information we hold about you. Email support with 'Data Request' in the subject line; we'll deliver your file within 14 days.

Terms & Conditions FAQ

Players from Bandung, Medan and across Indonesia often ask the same questions about our terms. Here are the answers that matter most.

No. Our terms prohibit duplicate accounts under the same person, device or payment method. If we detect multiple accounts in your name, we'll close all but one without refund. Each person gets one account; this keeps the lobby fair and prevents fraud.

When you request account closure in Settings, we mark your account as inactive immediately. Your balance is held for 90 days; after that, it's forfeited per our terms. Your transaction history stays in our system for seven years for legal compliance. You can request a copy of your personal data before closure.

Withdrawal limits depend on your account age and verification level. New accounts can withdraw up to 5 million IDR per day. After 30 days and full ID verification, the limit increases to 50 million IDR. Contact support if you need a temporary increase for a specific withdrawal.

Sharing your login breaches our terms. Any activity from your account is your responsibility, including deposits and games played by others. If a friend uses your account and disputes a withdrawal, we cannot refund it — the account holder is liable. Keep your credentials private.

We retain your DANA, OVO, GoPay or QRIS transaction records for seven years to comply with financial regulations and to investigate disputes. We don't store your payment method details (card or wallet passwords) after the transaction completes; the payment provider handles that.

If you sent a withdrawal to the wrong bank account or phone number, we can open an investigation within 48 hours of the transaction. File a dispute in Settings → Disputes and include the correct details. Recovery depends on the receiving bank's response, but we'll contact them on your behalf.

We suspend accounts if we detect suspicious activity — unusual login patterns, potential fraud, or breach of terms. You'll receive an email explaining the suspension. You can appeal by contacting support with proof of identity. Permanent bans occur only after repeated violations or confirmed fraud.